![]() Now, go to any computer on the network or directly on the server and run Quickbooks and it is fixed until it happens again. Now, right-click the batch file and run as administrator. Now in Notepad, when the file is opened, Choose File, Save asĪgain, save the file to the desktop but this time in the filename type the following exactly:ĭon't forget the quotation marks as part of the filename. Netsh int ipv4 add excludedportrange protocol=udp startport=55368 numberofports=5 REM This needs to run in the server or there is a DNS conflict that causes the Network Diagnostics to fail. If Quickbooks is running on a Microsoft Windows Server and the server is an Active Directory server, then do the following:Ĭreate a text file on the desktop called fixquickbooksĬopy this information between the equals section below and paste it into that file ![]() Let me know how everything goes by leaving a comment below or if there's anything else I can help you. You can check out this article for more troubleshooting steps about the error when changing the company file name: Resolve Error -6000, when opening a company file. We will resume normal hours as soon as possible. Just a heads up, we have limited staffing and have reduced our support hours to 6 AM-6 PM PT Monday-Friday due to COVID-19. Enter the question in the description field, then click Search.Sign in to your company account, then click Help.They can further investigate why you're unable to rename the file.īefore doing so, please check out our support hours to ensure that we address your concerns on time. Here's how to connect with our Customer teams: However, if you're getting the same results, I highly recommend contacting our QuickBooks Desktop Support Team. You need to ensure at the end of the file you add word OLD. After that you can follow my colleague steps provided above on how to rename the file. This will help you fixed minor issue on your files. First we need to make sure that your QuickBooks is up to dated. Hi there, you reaching out to the Community. You can always visit us anytime soon if you have any questions.We're here to help however we can. Select your QuickBooks for Windows version.I'd also suggest giving us a call so one of our Technical Support specialists can guide you through the process. Here's how to get in touch with our QuickBooks Desktop Customer Care: You can also check out this article for more troubleshooting steps about the error -6000: Resolve Error -6000, when opening a company file. If the same issue occurs, proceed to solution 2. Open QuickBooks again and try to sign in to your company file.Add the word OLD at the end of each file name. Ex: company_.OLD Right-click each file and select Rename.Find the files with the same file name as your company files but with extensions.ND and.TLG.Open the folder that contains your company file.Then, rename the ND and TLG files to repair the company damaged data files. ![]() ![]() Let's first make sure that your QuickBooks release is up-to-date. There are several solutions we can try to resolve this. You'll get error codes -6190 and -816 when another user is logged in to the company file in a single user mode. I'll help you get past this error message and have your QuickBooks Desktop up and running. ![]()
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